Terms of Service
Last updated: October 15, 2021
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://www.lfatabletpresses.com website (the "Service") operated by LFA Machines Oxford Ltd ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that LFA Machines Oxford Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that LFA Machines Oxford Ltd cannot accept any liability for loss or damage arising out of such cancellation.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights.
Machine output is calculated on the machine running in prime conditions. The speed of any of LFA's machines are dependant on the environment the machine is run in and most importantly the flowability of the ingredients being manufactured in the machinery. The machine output is not guaranteed.
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on LFA Machines websites are copyright protected.
Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. You expressly agree that we cannot be held liable for any loss or damage arising out of any misrepresentations you make in this regard.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of LFA Machines Oxford Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of LFA Machines Oxford Ltd.
Links To Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by LFA Machines Oxford Ltd.
LFA Machines Oxford Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that LFA Machines Oxford Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Indemnification
You agree to defend, indemnify and hold harmless LFA Machines Oxford Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
Limitation Of Liability
In no event shall LFA Machines Oxford Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
LFA Machines Oxford Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Exclusions
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will LFA Machines Oxford Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by LFA Machines Oxford Ltd or any person for whom LFA Machines Oxford Ltd is responsible, and even if LFA Machines Oxford Ltd has been advised of the possibility of such loss or damage being incurred.
Maintenance, Servicing and Repairs*
Maintenance, Servicing and Repairs will be charged at £150 per hour in the UK and $200 per hour in the USA. Quotes will be given before the start of the work. The quote is a fixed price and if it takes us longer you will not be charged.
Any parts, required for the Maintenance, Servicing or Repairs of your tablet press will be invoiced for separately to the labour. If we think that the parts are going to be more than 20% of the quoted price we will contact you before ordering them.
While LFA Tablet Presses is happy to offer tablet press repairs or rebuilds we are not able to store machines on a long-term basis. Any machines left with us for longer than 90 days will have a storage charge of £50 per day applied to them. Once the storage charge becomes over the original value of the machine, it may be destroyed.
You will be required to pay in full for the Maintenance, Servicing or Repairs to your machine upon collection.
*We are only able to offer onsite visits to US or European companies and have the correct insurance documentation. For more information please get in contact.
Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
Who is covered
This Limited Warranty (“Warranty”) is given only to the original end user/retail purchaser (referred to in this Warranty as the “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this Warranty as the "Product”).
If you purchased a product from someone other than LFA Machines, or if the product was used (including, but not limited to, floor models or a refurbished product from someone other than LFA Machines) prior to your purchase, you are not the Original Purchaser, and the product that you purchased is not covered by this Warranty.
What is covered
Everything. We cover every part of every machine that we sell, subject to the conditions outlined below.
What is the length of the Warranty?
Desk Top Tablet Presses: One year from the original purchase date.
Rotary Tablet Presses: One year from the original purchase date.
Capsule Fillers: One year from the original purchase date.
VH Mixers: One year from the original purchase date.
Granulators: One year from the original purchase date.
All other machines from LFA: 180 days from the original purchase date.
What is NOT covered by the Warranty?
This Warranty does not cover:
1) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging).
2) Damage resulting from the use of non LFA Machines parts.
3) Punch dies / tooling for tablet presses.
4) Problems arising from anything other than defects in materials or workmanship.
Please do get in contact regardless of whether or not you are covered by the Warranty, and we shall do whatever we can to get you back in business as soon as we possibly can.
What to do if you think your Product is eligible for warranty:
Get in contact with us. You can do this via our website www.lfatabletpresses.com, or by emailing us at: sales@lfatabletpresses.com. You need to get in contact with us within the applicable warranty period.
What LFA Machines will ask you to do
We will ask you to send a description of the problem and a digital photo of the part that you think is defective. If you are unable to find the fault, then you can send the item back to LFA Machines. This must be done at your own expense. We will then fault-find to work out what has gone wrong and quote for the repairs. You are responsible for the cost of shipping, packing the Product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. So please use a good shipping agent with a tracking number.
What LFA Machines will do:
We will work our hardest to get the parts to you as soon as we possibly can. If the problem reported concerning your Machine is covered by this warranty and if you reported the problem to LFA Machines within the applicable warranty period,
LFA Machines will replace the faulty parts or entire machine at no charge to you. LFA Machines reserves the right to supply a refurbished or remanufactured replacement Machine and/or refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or parts will be returned to you freight prepaid or made available for you to pick up at LFA Machines.
Non-Refundable Deposit (NRD)
Many of our items require a non-refundable deposit (NRD) to be able to place an order, usually while they are in the process of production. The deposit is required as machines are often built to order, and will have a number of custom parts (including the tooling) that cannot be sold in the event that you no longer want or require the machine.
The NRD amount is 30% for all tablet presses, mixers, capsule fillers, generic tooling, and custom Firmapress orders. We will often ask for a 50% deposit to start the order but in the event that it is cancelled we will only return 20% to you.
In the case of custom tooling, the NRD is 100%. Tooling that is specifically made for you with logos, images, lettering or numbering is impossible to sell to anyone else.
24-hour grace period: If you disagree with the terms of this agreement, then you may cancel your order without penalty if it is within 24 hours of placing it. The NRD will be refunded in full within 1-2 business days. If rewards points were applied on the order, they will be returned to the account automatically.
NRDs cannot be transferred if your order is canceled, for any reason.
NRDs cannot be reinstated and used for a different order.
NRDs may be refunded upon cancellation only in the rare case that the item’s delivery date has been delayed by more than 180 days from the original estimated arrival date. Collectors would need to contact us directly to cancel their order and request for their NRD to be refunded.
If you have any questions about our NRDs, please do get in contact and we will be happy to explain.
Returns Policy
LFA aims to give 100% satisfaction to all of our customers. We do know, however, that there may be occasions when you wish to return an item. If, for any reason, you are unhappy with an item you have received, you may return it within 14 days, unopened and in its original condition to our address. Upon receipt, we will be happy to give you a full refund, or store credit for the item. Alternatively, you may wish to exchange it for another. Please note that post and packing costs are non-refundable. To return an item, please dispatch it in its original wrapping and accompanied by a note outlining your name, address and reason for return to:
UK:
LFA Machines Oxford LTD, Unit 4b 26-27 Murdock Road, Bicester, Oxfordshire, OX26 4PP
USA
LFA Machines DFW, LLC, 6601 Will Rogers Blvd, Suite A, Fort Worth, TX, 76140
If you do decide that you would like to return your item you will be required to pay the cost of shipping it back to our nearest office. We are more than happy to help with finding the cheapest rates. Just get in contact with our team.
The day that we receive your item back at one of our locations it will be checked by a member of our team and then you will be instantly refunded. This can happen in a number of ways. If you have used Pay Pal or Pay Pal Pro we will refund you through their system. If you have paid by bank wire we will wire the money back to you. Please make sure that you contact us with your bank details if this is how you would like to be refunded. This way there will be no delays in the process. Please note that while we will send you the payment on the day we receive your item, some payment gateways can take a couple of days to process the transaction. If this is the case we will let you know.
Purchasing Spare Parts
When ordering spare parts for a machine, please ensure that your machine is from LFA, and you are ordering parts for the correct version of the machine. If parts are ordered for a machine that is not from LFA, or if you order the wrong version, this will be a non-refundable purchase.
Purchasing Ex-Display or Refurbished Machines
Please note, ex-display or refurbished machines do not come with a warranty unless specified at the time of purchase. If you wish to return an ex-display or refurbished machine, it must be returned within 14 days unopened and in its original condition, to the address it was dispatched from. The cost of shipping either way will not be refunded or reimbursed.
Payment Information
Credit or Debit Card
We accept most major Credit or Debit cards through the website only, we do not take payment over the phone. We have a strict policy that the delivery address must be the same as the registered card address used for payment.
We have a limit on the value of payments through Credit and Debit cards. This is different depending on the currency. Products that only have "Request Quote" on their specific product page are only available to purchase via Bank/Wire Transfer.
We do not store credit card details, nor do we share customer details with any third parties.
Bank Transfer
We also accept bank transfer. If you wish to purchase a product using bank transfer please request an invoice.
International Transfer
If you are paying via international transfer please ensure that you pay the transfer fees. If the transfer is not made for the full balance we will require a second transfer to make up the remaining balance before dispatching your product.
Non-Refundable Deposit (NRD)
Many of our items require a non-refundable deposit (NRD) to be able to reserve your order for an item, usually while it is in the process of production. The deposit is required as the machines are often built to custom order and will have a number of custom parts (including the tooling) that can not be sold in the event that you no longer want or require the machine.
The NRD amount is 30% for all tablet presses, generic tooling, and custom Firmapress orders. We will often ask for a 50% deposit to start the order but in the event that it is cancelled we will only return 20% to you.
In the case of custom tooling, the NRD is 100%. Tooling that is specifically made for you will logos, images lettering or numbering is impossible to sell to anyone else.
24-hour grace period: If you disagree with the terms of this agreement, then you may cancel your order without penalty if it is within 24 hours of placing it. The NRD will be refunded in full within 1-2 business days. If rewards points were applied on the order, they will be returned to the account automatically.
NRDs cannot be transferred if your order is canceled, for any reason.
NRDs cannot be reinstated and used for a different order.
NRDs may be refunded upon cancellation only in the rare case that the item’s delivery date has been delayed by more than 180 days from the original estimated arrival date. Collectors would need to contact us directly to cancel their order and request for their NRD to be refunded.
Unfortunately, we do not have the space to store machines on a permanent basis. Once your machine arrives we will contact you. If you are uncontactable or do not arrange for delivery of your machine within 90 days we charge a storage fee of £50 per day. In the event that the storage fees exceed the initial deposit, the machine will be forfeited.
We hope that you understand. If you have any questions about our NRD's please do get in contact and we will be happy to explain.
LFA Registered Address is Demar House 14 Church Road, East Wittering, Chichester, West Sussex, PO20 8PS. Although if you wish to visit our premises please follow the instructions on our contact us page.
Privacy Policy
This is the privacy policy for this website, www.lfatabletpresses.com, served by LFA Machines Oxford LTD, and governs the privacy of those users who choose to use it.
The policy sets out the different areas where user privacy is concerned, and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
We do not store credit card details, nor do we share customer details with any third parties.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the user's experience while visiting the website. Where applicable, this website uses a cookie control system, allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computer hard drive, that track, save and store information about the user's interactions with and usage of the website. This allows the website, through its server, to provide users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].
Other cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking, and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email-marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
External Links
Although this website aims only to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned anywhere in this website.
The owners of this website cannot guarantee or verify the contents of any externally linked websites, despite their best efforts. Users should therefore note that they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertiser's website through a referral program which may use cookies, and will track the number of referrals sent from this website. This may include the use of cookies, which may in turn be saved on your computer's hard drive. Users should therefore note that they click on sponsored external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Cookie Policy
www.lfatabletpresses.com uses cookies. By using this website and agreeing to this policy, you consent to LFA Machines Oxford Ltd's use of cookies in accordance with the terms of this policy.
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Google cookies
LFA Machines Oxford Ltd uses Google Analytics to analyse the traffic to www.lfatabletpresses.co.uk. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
Refusing cookies
We give you the option to accept the use of our cookies when you first visit our website. If for any reason you are not prompted with this notice, or would like to make sure cookies are disabled, we have written the following guidelines:
Internet Explorer
- Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
- Click the Tools button, and then click Internet Options.
- Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies and then click OK.
Firefox
- Click the menu button and choose Options -> Preferences.
- Set Firefox will: to Use custom settings for history.
- Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
- If you are troubleshooting problems with cookies, make sure Accept third party cookies is also not set to Never.
Chrome
- Go to 'Tools Menu'
- Click on 'Options'
- Click on 'Under the Hood'
- Under 'Privacy' section select "Show Cookies"
- A new window should open called 'Cookies' In here you can see all the cookies within your Google Chrome Browser.
- Click on "Remove All" to remove all traces of cookies.
Safari
Open Safari if it is not already open. In the “Block cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (question mark). If you want to see which websites store cookies on your computer, click Details.
Please Note: Blocking cookies may have a negative impact upon the usability of some websites.
GDPR - How We Use Your Information
The GDPR (General Data Protection Regulation) is an EU law that dictates how we can collect, store and use your information. The UK subscribes to this law, even though it is no longer in the EU. Below is a list of all the data we have, who we share it with and how you can get us to delete it if you no longer wish us to retain it.
Who Has Access To Your Data:
Us:
LFA Machines Oxford Ltd
Demar House 14 Church Road, East Wittering, Chichester, West Sussex, PO20 8PS
Some people that help us serve you:
Google: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ
Products we use from Google:
Gmail - For sending emails.
Google Analytics - For understanding how people use our website.
Google Calendar - For organising meetings with you.
Google Ads - For making sure you can find us on the internet.
InfusionSoft: Matthew Joseph, CIPP/US, Zahradníčkova 1220/20A, Prague 150 00, Czechia, Email: matt@verasafe.com
We used InfusionSoft to send you PDFs and links to articles. We will also occasionally use it to inform you of promotions, but only if you have opted in.
LinnWorks: City Gates House, 2-4 Southgate, Chichester, PO19 8DJ, UK, Email: info@linnsystems.com
We use LinnWorks to help manage our orders and make sure that your products reach you on time.
Shipping Agents: Finally, we may use your data if you place an order with us to get your products to you. We tend to use DHL, FedEx and Royal Mail but if we use someone else we will let you know when we send the tracking number.
So Why Do We Need Your Data?
We need your information only for the purposes of providing you with the information you have requested, the products you have ordered or to keep you informed about product recalls, updates or promotions.
We will only share it with the 3rd parties listed above.
We will only ever use it for the reasons you have given us permission.
How Can I Get My Data Deleted?
Simple. Email us at sales@lfamachines.com with the following information:
Subject Line: GDPR - Please Delete My Information:
Name: FULL NAME
Email Address: EMAIL1, EMAIL 2, EMAIL 3...
We will then make sure that all of your information is wiped from our systems.
If you have any questions please get in contact.